Refund policy

Refunds/Returns/Cancellations

We want you to be happy with your purchase, but please understand that while multi-billion dollar companies can afford to take back anything, they do not know a thing about the products we are passionate about. We will take returns on unopened items with a 20% restocking fee, provided they are returned to us within 30 days. Custom ordered parts that are not in stock locally are NOT RETURNABLE. So if we ordered something to get to you, we cannot take it back as a return in most cases. Tunes are not refundable once they are sent. Licenses are not refundable once they are allocated to a dongle. Custom made products: once we begin to build them, they are not refundable except in rare circumstances where it has been more than 3 months from order date. Turbo kits may take more than 3 months, in these cases we do not refund turbo kit purchases unless more than 6 months has elapsed from date of purchase. This does not mean it will take that long, but please ask what the ETA is on custom parts when ordering.